/* 보더 제거, 프리미엄 톤 */
.iwp-chatbot{max-width:520px;border:none;border-radius:20px;overflow:hidden;background:#fff;box-shadow:0 24px 60px rgba(0,0,0,.1),0 8px 24px rgba(0,0,0,.06);font-family:system-ui,-apple-system,"Noto Sans KR",Segoe UI,Roboto,sans-serif;font-size:14px;}
.iwp-chatbot-header{padding:14px 18px;font-weight:700;font-size:15px;letter-spacing:-0.02em;background:linear-gradient(135deg,#1e40af 0%,#2563eb 100%);color:#fff;border:none;box-shadow:0 2px 12px rgba(37,99,235,.3);}
.iwp-chatbot-messages{height:320px;overflow:auto;padding:16px;background:linear-gradient(180deg,#fafbfc 0%,#fff 28px);}
.iwp-chatbot-messages::-webkit-scrollbar{width:6px;}
.iwp-chatbot-messages::-webkit-scrollbar-track{background:#f1f5f9;border-radius:3px;}
.iwp-chatbot-messages::-webkit-scrollbar-thumb{background:#cbd5e1;border-radius:3px;}
.iwp-chatbot-messages::-webkit-scrollbar-thumb:hover{background:#94a3b8;}
.iwp-msg{display:flex;gap:10px;margin:14px 0;align-items:flex-start;}
.iwp-msg:not(.user){flex-direction:column;align-items:flex-start;}
.iwp-msg .iwp-label{font-size:11px;line-height:16px;padding:3px 10px;border-radius:999px;background:#e0e7ff;color:#3730a3;flex:0 0 auto;font-weight:600;}
.iwp-msg.user{flex-direction:row-reverse;}
.iwp-msg.user .iwp-label{background:#2563eb;color:#fff;}
.iwp-bubble{max-width:82%;padding:12px 16px;border-radius:18px;border:none;background:#fff;box-shadow:0 2px 12px rgba(0,0,0,.06);white-space:pre-wrap;word-break:break-word;font-size:13px;line-height:1.55;color:#334155;}
.iwp-msg:not(.user) .iwp-bubble{border-top-left-radius:6px;background:#f1f5f9;border:1px solid #e2e8f0;box-shadow:0 2px 10px rgba(0,0,0,.08);color:#1e293b;}
.iwp-msg.user .iwp-bubble{background:linear-gradient(135deg,#2563eb 0%,#1d4ed8 100%);color:#fff;box-shadow:0 4px 16px rgba(37,99,235,.35);border-top-right-radius:6px;}
.iwp-chatbot-inputrow{display:flex;gap:10px;padding:14px 16px;border-top:1px solid #f1f5f9;background:#fff;}
.iwp-chatbot-inputrow input{flex:1;padding:12px 16px;border-radius:14px;border:none;outline:none;font-size:14px;background:#f8fafc;transition:box-shadow .2s,background .2s;}
.iwp-chatbot-inputrow input:focus{background:#fff;box-shadow:0 0 0 2px #2563eb;}
.iwp-chatbot-inputrow input::placeholder{color:#94a3b8;}
.iwp-chatbot-inputrow button{padding:12px 20px;border-radius:14px;border:none;background:linear-gradient(135deg,#2563eb 0%,#1d4ed8 100%);color:#fff;cursor:pointer;font-weight:600;font-size:14px;box-shadow:0 4px 14px rgba(37,99,235,.35);transition:transform .15s,box-shadow .15s;}
.iwp-chatbot-inputrow button:hover:not(:disabled){transform:translateY(-1px);box-shadow:0 6px 20px rgba(37,99,235,.45);}
.iwp-chatbot-inputrow button:active:not(:disabled){transform:translateY(0);}
.iwp-chatbot-inputrow button:disabled{opacity:.6;cursor:not-allowed;}
.iwp-chatbot-hint{padding:12px 16px;font-size:12px;line-height:1.6;background:#fafbfc;}
.iwp-chatbot-hint-brand{color:#2563eb;font-weight:600;}
.iwp-chatbot-hint-dark{color:#334155;}
/* 초기 아이콘: 위아래 깡충 애니메이션 */
@keyframes iwp-fab-bounce{0%,100%{transform:translateY(0)}12%{transform:translateY(-14px)}24%{transform:translateY(0)}36%{transform:translateY(-10px)}48%{transform:translateY(0)}}
.iwp-chatbot-floating{position:fixed;left:18px;bottom:18px;z-index:99999;}
.iwp-chatbot-fab{width:130px;height:130px;min-width:130px;min-height:130px;border:none !important;outline:none !important;cursor:pointer;padding:0;margin:0;background:transparent !important;box-shadow:none !important;display:flex;align-items:center;justify-content:center;animation:iwp-fab-bounce 3s ease-in-out infinite;}
.iwp-chatbot-fab:hover{animation-play-state:paused;transform:scale(1.05);}
.iwp-chatbot-fab:focus{outline:none !important;border:none !important;}
.iwp-chatbot-fab-icon{width:100%;height:100%;object-fit:contain;object-position:center;display:block;}
.iwp-chatbot-backdrop{position:fixed !important;top:0 !important;left:0 !important;right:0 !important;bottom:0 !important;width:100% !important;height:100% !important;background:rgba(0,0,0,0.5) !important;z-index:999998 !important;display:none !important;}
.iwp-chatbot-backdrop.open{display:block !important;}
.iwp-chatbot-panel{position:absolute;left:0;bottom:142px;width:360px;max-width:calc(100vw - 36px);border:none;border-radius:20px;overflow:hidden;background:#fff;box-shadow:0 28px 64px rgba(0,0,0,.14),0 10px 28px rgba(0,0,0,.08);display:none;z-index:999999;}
.iwp-chatbot-panel.open{display:block;}
.iwp-chatbot-panel-header{display:flex;align-items:center;justify-content:space-between;gap:10px;padding:14px 18px;background:linear-gradient(135deg,#1e40af 0%,#2563eb 100%);color:#fff;border:none;box-shadow:0 2px 12px rgba(37,99,235,.3);}
.iwp-chatbot-title{font-weight:800;flex:1;font-size:15px;letter-spacing:-0.02em;}
.iwp-chatbot-close{border:0;background:rgba(255,255,255,.25) !important;color:#fff !important;font-size:22px !important;line-height:1;cursor:pointer;width:38px;height:38px;min-width:38px;min-height:38px;border-radius:12px;display:flex !important;align-items:center;justify-content:center;flex-shrink:0;padding:0;transition:background .2s;}
.iwp-chatbot-close:hover{background:rgba(255,255,255,.4) !important;}
@media (max-width:768px){
  .iwp-chatbot-floating{left:auto;right:18px;bottom:auto;top:50%;margin-top:-45px;}
  .iwp-chatbot-fab{width:90px;height:90px;min-width:90px;min-height:90px;}
  .iwp-chatbot-fab:hover{animation-play-state:paused;transform:scale(1.05);}
  .iwp-chatbot-fab:active{transform:scale(0.98);}
  .iwp-chatbot-backdrop.open{display:block !important;}
  .iwp-chatbot-panel{position:fixed !important;left:50% !important;right:auto !important;bottom:auto !important;top:50% !important;width:92% !important;max-width:400px;max-height:85vh;transform:translate(-50%,-50%);border:none;border-radius:20px;z-index:999999 !important;}
  .iwp-chatbot-close{width:48px !important;height:48px !important;min-width:48px !important;min-height:48px !important;font-size:28px !important;background:rgba(255,255,255,.3) !important;color:#fff !important;}
}
@media (max-width:420px){.iwp-chatbot-panel{max-height:90vh;width:94% !important;}}
.iwp-chatbot-fab:active{transform:scale(0.98);}